Privacy Policy

This website ("xuanpatisserie.com") is owned and operated by Xuan Patisserie. Xuan Patisserie recognizes the importance of maintaining the privacy of our customers, and we have posted this privacy policy to describe our practices regarding the collection and use of information gathered through xuanpatisserie.com. This Policy is effective as of 12/5/07. We may from time to time update this Policy and invite you to review this page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of xuanpatisserie.com and will replace any prior Policies.

Personal Information We Collect and How We Use It
xuanpatisserie.com does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require Users to register or provide information to us in order to view our site.

If you choose to become a Member, we collect the following information about you: name, address, phone number, and email address. We use the information you supply for the purpose of providing the services you have requested. In addition, xuanpatisserie.com may from time-to-time contact you via email or regular mail, unless you opt-out by following the instructions in the "opting out" section of this policy.

If you shop with us via xuanpatisserie.com, we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date. We use your name, address, phone number, billing information/credit card information to process your order. For the security of your credit card, we do not save credit card numbers after orders are complete. The email address you provide is used for internal purposes, such as confirming and tracking your order or otherwise as described in this privacy policy. We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest xuanpatisserie.com news.

In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, it is possible that all User information collected by xuanpatisserie.com will be transferred to the purchaser or the new company.

Updating, Deleting, Editing Your Member Information
A Member can access, review and/or correct all of their personally identifiable information that was provided to us online by visiting the following URL: http://www.xuanpatisserie.com/myaccount.aspx. If a Member wishes to have their account deleted, the Member can send an email requesting the deletion to members@xuanpatisserie.com.

Cookies
xuanpatisserie.com uses "cookies". A cookie is a small file that is sent to your browser from a web server and stored on your computer's hard drive. We use cookies to help us determine whether a User has visited xuanpatisserie.com before or if they are a new User. Cookies also allow Members to save time during checkout in return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. Please note that if you disable cookies, certain aspects of xuanpatisserie.com will not function properly, such as the shopping cart. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer.

Market Research
From time to time, xuanpatisserie.com may also conduct questionnaires and surveys and we may contact you via email, postal mail or phone. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.

Third Parties
xuanpatisserie.com does not sell or share your personal information to third parties unless you agree to this in advance. xuanpatisserie.com employs other companies to deliver packages and process credit card payments. These parties have agreed to hold this information in confidence and not use it for any purpose except to carry out the requested service.

Security
xuanpatisserie.com takes your privacy and security seriously. For this reason we have established security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees, contractors and other third parties.

xuanpatisserie.com utilizes Secure Sockets Layer (SSL) technology to protect your personal and credit card information during the ordering process.

Opting Out
If you would rather not receive marketing emails from us, please opt out by sending an email to opt-out@xuanpatisserie.com.

Contacting xuanpatisserie.com
If you have any questions about our Policy, you can e-mail us at info@xuanpatisserie.com. We'll be happy to answer your questions or hear your concerns.